Shipping Policy

Shipping Policy

Effective Date: 29/07/2024

At Tayyib Naturals, we are committed to providing you with prompt and reliable delivery of our herbal supplements. Please review our shipping policy for details on our shipping procedures, costs, and delivery times.

1. Order Processing

1.1 Processing Time: Orders are processed and dispatched within 1-3 business days after the order is placed and payment is received. Orders placed on weekends or holidays will be processed the next business day.

1.2 Order Confirmation: After placing an order, you will receive an email confirmation containing the details of your purchase. Once your order is shipped, we will send you another email with tracking information.

2. Shipping Rates and Methods

2.1 Shipping Costs: Shipping costs are calculated at checkout based on the destination, shipping method, and the weight and dimensions of the items purchased. We offer the following shipping options:

  • Standard Shipping: 2-3 business days
  • Express Shipping: 1 business day
  • Standard International: 5-7 business days

2.2 Free Shipping: We offer free standard shipping for all orders within the UK.

2.3 International Shipping: We offer international shipping at a flat rate of £14.99. Orders are delivered via our Standard International service, with an estimated delivery time of 5–7 business days.

Please note: International customers are responsible for any applicable customs duties, taxes, or import fees, which may vary by country.

3. Delivery Times

3.1 Estimated Delivery: Estimated delivery times are provided at checkout and are based on the shipping method selected. Please note that these are estimates and actual delivery times may vary due to factors outside of our control, such as postal delays or customs processing.

3.2 Delivery Delays: In the event of a significant delay in the shipment of your order, we will contact you via email or phone.

4. Order Tracking

4.1 Tracking Information: Once your order has been shipped, you will receive an email with a tracking number and a link to the carrier’s website where you can track your shipment.

4.2 Lost or Stolen Packages: We are not responsible for lost or stolen packages that have been confirmed as delivered. If your package is marked as delivered but you have not received it, please check with your neighbours or contact the carrier directly.

5. Delivery Address

5.1 Address Accuracy: Please ensure that your shipping address is correct and complete. We are not responsible for delays or mis-delivery resulting from an incorrect or incomplete address provided at checkout.

5.2 Address Changes: If you need to change your shipping address after placing an order, please contact us immediately at info@tayyibnaturals.com. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

6. Returns and Exchanges

For information on returns and exchanges, please refer to our Refund Policy.

7. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Tayyib Naturals
Initial Business Centre, Unit 7 Wilson Business Park, Manchester, M40 8WN.

info@tayyibnaturals.com